Privacy Policy

At Gehno, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

When you visit our website or make a purchase, we may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

Technical Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order updates and delivery information

  • Improve our products, services, and website experience

  • Send promotional communications, offers, and updates (only where permitted)

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

Payment Security

We do not store your complete payment card information. All payment transactions are processed through secure and trusted payment gateways that comply with applicable security standards.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Fulfill and deliver orders

  • Provide website hosting and technical services

  • Comply with legal requirements

  • Protect our rights, property, or safety

These third parties are required to maintain the confidentiality of your information.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, understand website performance, and personalize content.

You may choose to disable cookies through your browser settings, though certain features of the website may not function properly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.

Your Rights

Subject to applicable laws, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your personal information

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Children's Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.