Shipping Policy

At Gehno, we strive to deliver your orders safely and promptly.

Shipping Partner

We currently ship orders across India through Delhivery and other trusted logistics partners, where required.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During festive seasons, launches, or promotional periods, processing times may be slightly longer.

Delivery Timeline

Estimated delivery timelines are:

Metro Cities: 3–7 business days

Other Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or circumstances beyond our control.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

Delivery Issues

Customers are requested to provide accurate shipping information. Gehno shall not be responsible for delays or delivery failures caused by incorrect address details provided by the customer.

If a package appears damaged upon delivery, customers should contact us within 48 hours of receiving the order.